About H&S minimaxx Tuner
H&S Minimaxx Tuner is run by a skilled and dedicated team of professionals committed to delivering exceptional products and service.
We’re proudly based in Canada. For any inquiries, simply email us, and we’ll respond promptly.
Our Canadian-based team handles all operations—including administration, logistics, and website maintenance—to ensure seamless service for our customers.
We offer free worldwide shipping with no hidden fees, guarantee the most competitive prices in the market, provide same-day shipping for early orders, maintain a hassle-free return policy, back all purchases with a 30-day money-back guarantee, and personally inspect every product before shipment to ensure top quality.”
We understand the importance of keeping your truck in peak condition. That’s why we supply premium diesel performance kits, EGR delete kits, and tuning solutions, all backed by a 12-month warranty and customer-friendly return policies.
About Orders
Orders placed before 3 PM EST will be processed and shipped the same business day. Orders placed after 3 PM EST typically take 5-7 business days for delivery. You’ll receive a shipment confirmation email when your order leaves our warehouse, and we’ll notify you immediately if any delays occur.
You’ll receive a tracking number via email as soon as your order ships. You can also monitor your order status at any time through your account on our website.
Yes, you may request order modifications within 24 hours of purchase. After this period, we’re unable to accommodate changes as your order will already be in the shipping process.
While customers are responsible for verifying their local tax rates, we maintain current tax information for major markets including Japan, the UK, Australia, Canada, and EU member nations
Our platform seamlessly accepts international orders from all countries, including the U.S., U.K., Canada, Australia, New Zealand, and EU nations. Simply follow our intuitive checkout process to purchase your diesel kits.
Yes, cancellations are accepted within 24 hours of purchase. After this window, your order will be processed for shipment and can no longer be canceled.
We accept multiple payment methods for global customers:
• Cryptocurrencies
• PayPal
• Bank wire transfers (USD only)
*Note: Bank wire transfers incur a $50 processing fee.
Accessories ship directly from our warehouse via DHL, UPS, or FedEx in discreet packaging without itemized documentation.
For most destinations (including the UK, EU, and Canada), we handle all customs clearance and duties—these costs are already included in your product pricing for complete transparency.
About Orders
We exclusively ship through DHL, UPS, or FedEx and cannot accommodate requests for alternate carriers. However, store pickup options are available with these providers.
All our products undergo rigorous triple-verification by customs authorities, shipping partners, and TDF management before being listed. Every kit on our site is fully compliant with import regulations, and we’ve maintained a perfect customs clearance record in the United States. For added protection, we handle all customs communications directly – if any issues arise, customs will contact us rather than you.
We provide a tracking number for every order, which you can use to monitor your shipment’s progress.
Yes, we ship all products from our U.S.-based facilities.
We offer a 30-day return policy with full refunds for eligible products.
Yes, all deliveries require signature confirmation for security purposes.
We’re proud to offer completely free worldwide shipping on all orders.
Yes, we offer international shipping to all countries.
Price & Payments
Our premium pricing reflects the superior quality and value we deliver. Several key factors differentiate our products:
• We use higher-grade materials than standard industry offerings
• Each kit is manufactured to exacting quality standards
• Your purchase includes exceptional customer service support
• We back all products with our hassle-free refund policy
You’re not just buying a product – you’re investing in reliability and performance.
Yes, we do offer a price match guarantee, subject to specific terms and conditions. Please contact our customer service team for details.
Absolutely! For orders using multiple credit cards or payment sources, please contact us via email or phone, and our support team will gladly assist you.
We offer multiple convenient payment options to suit your preferences, including all major credit cards and alternative payment solutions.
Yes, PayPal is one of our accepted payment methods. You can select PayPal at checkout – no PayPal account is required to use this payment option.
